Effective Date: 12/02/2025

At Petals & Nuts, accessible from www.petalsandnuts.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping & Billing Address

  • Payment details (processed securely via payment gateway)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on website

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Communicate order updates

  • Respond to customer inquiries

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and enhance security

3. Payment Security

We do not store your debit/credit card details. All payments are processed through secure and encrypted payment gateways. Your financial information remains protected.

4. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand user behavior and enhance website functionality. You can disable cookies through your browser settings if preferred.

5. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed 100% secure.

6. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Information may only be shared with:

  • Courier partners for delivery

  • Payment gateway providers

  • Legal authorities if required by law

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Petals & Nuts

Address: Lethipora, Anantnag, Jammu & Kashmir 192122

Mobile: +91 70064 42295, +91 8493934612

Email: contactus@petalsandnuts.com

Website: www.petalsandnuts.com