Orders are processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.

Once your order is shipped, you will receive a tracking link via email or SMS through our shipping partner. You can track your shipment using that link.

Shipping charges are calculated automatically at checkout based on your location and order weight.

If COD is available in your area, it will appear as a payment option during checkout.

You can cancel your order only before it is shipped. Once dispatched, cancellation is not possible.

Please contact us within 48 hours of delivery with photos/videos of the product and packaging. We will review and assist you with a replacement or refund if eligible.

Due to hygiene and safety reasons, we do not accept returns unless the product is damaged, incorrect, or tampered at the time of delivery.

Yes, our products are sourced and packed with care. However, slight variations in color or texture may occur due to seasonal and natural differences.

You can reach us at:

Address: Lethipora, Anantnag, Jammu & Kashmir 192122

+91 70064 42295 / +91 8493934612

contactus@petalsandnuts.com